We clearly state the purposes for which we process personal data. We do this with the help of this privacy policy. We strive to limit the collection of personal data to the personal data necessary for the legitimate purposes. In cases where your consent is required, we first obtain your explicit consent to process your personal data. We take reasonable security measures to protect your personal data. We grant you your right to access your personal data or have it corrected or deleted at your request.

1. how we receive your personal data

We receive your personal data directly from you when you fill out a form to apply either as a student or tutor.

2. purpose, data and retention period

We process your personal data primarily to be able to contact you. In addition, we also use certain information to assess the tutor’s qualifications and the student’s skills, and then we network the right people together.

For these purposes we use the following data:

Student

• E-mail
• First name
• Last name
• Phone number
• Age
• Language skills

Tutor

• E-mail
• First name
• Last name
• Phone number
• Language skills
• Qualification

3. the basis on which we may process this data

We ask for your consent to process your personal data. We also have a legitimate interest in processing your personal data. Without this information, we would not be able to contact you and handle your request.

4. storage of your personal data

We never keep your personal data longer than necessary. We have therefore established the following retention periods, some of which are based on legal obligations. We store your personal data for the period during which the relationship with you is relevant to viaGerman. After that, we keep your personal data for another three months before we delete it.

5. sharing your personal data

We may share your personal information with others when it is necessary for the provision of services. For example, for two-way contact between students and tutors, we need to share with them your personal contact information. In addition, personal data may be stored in our CRM system. We use the marketing platform HubSpot, Inc. as our CRM system. For more information on the data processing of this platform, visit their privacy policy: https://legal.hubspot.com/privacy-policy. If there is a legal obligation to do so, we may disclose your personal data to a supervisory or other authority.

It is possible that some of our partners may also process your data outside the EU or EEA. The adequate level of protection results from an adequacy decision of the European Commission according to Art 45 DSGVO.

6. security

We are committed to the security of personal data. We take appropriate security measures to limit the misuse of and unauthorized access to personal data. For example, we ensure that only the necessary persons have access to your data, that access to the data is protected and that our security measures are regularly reviewed.

7. third party websites

This privacy policy does not apply to third party websites that are connected by links on our website. We cannot guarantee that these third parties will handle your personal information in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

8. changes to this privacy policy

We reserve the right to make changes to this privacy statement. We encourage you to periodically review this Privacy Statement to be aware of any changes. In addition, we will actively inform you as far as possible.

9. accessing and changing your data

If you have any questions or would like to know what personal data we hold about you, please contact us at: [email protected] You can contact us using the information below. You have the following rights:

• You have the right to know what your personal data is needed for, what happens to it and how long it is stored.
• Right of access: You have the right to access your personal data known to us.
• Right to rectification: you have the right to have your personal data completed, rectified, deleted or blocked whenever you wish.
• If you have given us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
• Right to data portability: you have the right to request all of your personal data from the controller and have it transferred in its entirety to another controller.
• Right to object: you may object to the processing of your data. We will comply with this unless there are legitimate grounds for processing.

Please make sure that you always clearly state who you are so that we can be sure that we do not change or delete data of the wrong person.

10. cookies

We do not use marketing cookies or analytics cookies. This website only uses functional cookies, which ensure the operation of the website.

11. photos and videos

Every person who visits our presence units automatically agrees that we may take photos and videos of them and also publish them. We use these media for marketing purposes. For example, we post the photos and videos on our website or social media channels. When you sign up through our form on our website, you acknowledge this privacy policy. Therefore, we assume that you have read and agreed to this point. Should you wish to withdraw your consent, you may do so at any time. Please email us at [email protected] with your request. After that, we will delete and remove the requested media from our channels.